1. What products does veylith sell?
veylith is an online store specializing in bags and accessories designed for everyday use and different occasions.
2. How long does it take to ship my order?
Orders are generally shipped within 48 hours after processing.
3. How long does delivery take?
Estimated delivery time is approximately 5–8 days after your order has been shipped.
4. Do you offer returns?
Yes. We offer 30-day free returns and exchanges on eligible purchases.
5. How do I request a return?
Please contact our customer service team with your order number and information about the item you would like to return.
Email: [email protected]
Phone: 718-967-9300
6. Can I exchange an item?
Yes. Eligible items can be exchanged within 30 days of receiving your order.
7. What condition must an item be in for a return?
Items should be unused, undamaged, and in their original condition, with original packaging when applicable.
8. What if I receive a damaged or incorrect item?
Please contact us as soon as possible after receiving your order. Provide your order number and details about the issue, and our customer service team will assist you.
9. How long does a refund take?
Once we receive and inspect your returned item, an approved refund will be issued to your original payment method. The time required for the refund to appear may vary depending on your bank or payment provider.
10. Can I cancel my order?
If you need to cancel your order, please contact us as soon as possible. We will try to accommodate cancellation requests before the order is shipped.
11. How can I contact veylith?
You can contact us by email or phone:
Email: [email protected]
Phone: 718-967-9300
12. Where is veylith located?
veylith is operated by THE BAGEL BUS LLC in Saint Augustine, Florida, United States.
Address:
2637 OAKGROVE AVE
SAINT AUGUSTINE, FL 32092
United States