Return & Refund Policy
At veylith, we want you to shop with confidence. If your purchase isn’t quite right, we offer 30-day free returns and exchanges on eligible orders.
30-Day Returns
You may request a return or exchange within 30 days of receiving your order.
To be eligible for a return, the item should be:
- Unused and in its original condition
- Free from damage, stains, or signs of wear
- Returned with original packaging when applicable
- Accompanied by your order information
Free Returns & Exchanges
We offer free returns and exchanges within 30 days for eligible purchases.
If you receive an incorrect, damaged, or defective item, please contact us as soon as possible. Our customer service team will help you resolve the issue.
Refunds
Once your returned item is received and inspected, we will process your refund if the return meets our requirements.
Approved refunds will be issued to your original payment method. Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.
Exchanges
If you would like to exchange an eligible item, please contact us within 30 days of receiving your order. We will provide the appropriate instructions for completing the exchange.
How to Request a Return
To request a return or exchange, please contact us with:
- Your order number
- The item you would like to return
- The reason for your return or exchange
Email: [email protected]
Phone: 718-967-9300
Shipping
Orders are generally shipped within 48 hours after processing.
Estimated delivery time is 5–8 days.
Contact Us
veylith
THE BAGEL BUS LLC
2637 OAKGROVE AVE
SAINT AUGUSTINE, FL 32092
United States
Email: [email protected]
Phone: 718-967-9300